We take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect any information you provide to us while using our website or services. By visiting our site or working with our team in Dallas, Texas, you agree to the practices described here.
Information We Collect
When you interact with our business, whether online or offline, we may collect the following types of information:
Personal Information:
- Your name
- Phone number
- Email address
- Street address
- Project details (such as roofing needs, location, and preferences)
Non-Personal Information:
- IP address
- Browser type
- Pages visited on our site
- Time and date of access
- Device type or operating system
This data helps us understand how visitors use our site and allows us to improve functionality and performance.
How We Use Your Information
We use the information collected for the following purposes:
- To provide roofing estimates or consultations
- To schedule appointments or inspections
- To communicate regarding ongoing or upcoming projects
- To deliver invoices and process payments
- To improve our services and user experience
- To meet legal obligations when required
We do not sell, rent, or trade your personal data to third parties.
Sharing of Information
We may share your data under limited circumstances, including:
- With contractors or technicians who perform work under our direction
- With service providers that help us manage our website, scheduling tools, or accounting software
- When legally required by court order, regulation, or law enforcement
All partners and third-party services we use are expected to maintain the same level of privacy protection that we do.
Cookies and Tracking
Our website may use cookies or other small data files stored on your device to enhance your browsing experience. These tools help us:
- Analyze website traffic
- Remember user preferences
- Monitor site performance
You may choose to disable cookies through your browser settings. However, doing so may affect how certain parts of the site function.
Data Security
We use secure systems and follow industry-standard practices to protect your personal information. Measures may include:
- Password-protected databases
- Encrypted communication protocols
- Limited access to sensitive data within our team
Despite our efforts, no method of online transmission or storage is completely secure. We cannot guarantee absolute protection, but we strive to minimize any potential risks.
Email Communication
If you provide your email address, we may use it to send you service updates, appointment confirmations, or promotional offers. You can opt out of marketing emails at any time by contacting us directly or using the unsubscribe option (if applicable).
We will never flood your inbox with irrelevant or excessive messages.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect or solicit information from anyone under the age of 13. If you believe that a child has submitted personal data to us, please notify us so that we can remove it.
External Websites
Our website may contain links to third-party sites for reference or educational purposes. Once you leave our site, we are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
Your Rights
As a user or customer, you have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct or update inaccurate data
- Request the deletion of your personal information, where legally permitted
- Opt out of receiving non-essential communications
To exercise any of these rights, simply contact us using the information provided below.
Data Retention
We keep your personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law. After that period, your data is securely deleted or anonymized.
Changes to This Privacy Policy
We reserve the right to revise or update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. We encourage you to review this policy occasionally to stay informed of how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Name
Dallas, Texas
Phone: [Your Phone Number]
Email: [Your Email Address]